FAQS

ARE YOUR PRODUCTS CRUELTY FREE?

HOW LONG DO YOUR PRODUCTS LAST?

Our products have a shelf life between 12-24 months. They always last longer if kept out of direct sunlight and at room temperature or below.

ARE YOUR PRODUCTS NUT FREE?

Our products use ingredients such as sweet almond oils, jojoba oils, coconut oils and Shea butter. We do our best to keep our raw product from mixing with other bath products but they are all made in the same facility, because of this we cannot guarantee a nut free product on any of our bath products.

ARE YOUR BATH BOMBS MADE WITH PLASTIC GLITTER?

No our bath bombs made with mica powder. Mica powder is made from minerals and don't contain any plastic.

ARE YOUR PRODUCTS NATURAL?

We create our products using the finest quality natural ingredients we can find. This includes butters, oils, minerals, salts, flowers and essential oils. 
The majority of each of our formulas contain natural ingredients. However to create the vibrant colours and beautiful scents we also need to use completely safe cosmetic grade synthetic ingredients.

ARE YOUR PRODUCTS PALM OIL FREE?

Sustainability and ethically sourced ingredients are some of our core values, and most of our formulas are palm oil free. However if palm oil is used in the processing or manufacturing of raw ingredients we make sure it is from a sustainable source that is RSPO certified. 

ARE YOUR BATH BOMBS ARE SUITABLE FOR SENSITIVE SKIN TYPES?

Yes our bath bombs shouldn't irritate your skin. We recommend not using them if you have already irritated or broken skin.
It is important to note that reactions to scent blends and essential oils are possible, so make sure you know what works best for you.

CAN I USE YOUR PRODUCTS IF I AM PREGNANT?

We suggest contacting your doctor and ask for information about what products are safe for you to use as some essential oils are not considered safe to use while pregnant or nursing.

HOW DO I USE A SHAMPOO BAR?

Stroke the solid shampoo down your hair a few times to lather it up or rub the bar between your hands to create a lather. Gently massage it into the scalp and hair, as you would with a liquid shampoo, then rinse out... Easy!
Leave your bar out to air dry between uses as it will last lots longer - we recommend leaving it on well draining soap dish, or one of our Terrazzo Dishes specially made for our bars.

DO SOUL AND SOAP SHAMPOO BARS CONTAIN SLS?

Nope, our shampoo bars are SLS free. They contain the way more gentle surfactant - Sodium Coco Sulphate. It is a safe, skin friendly cleanser that offers a rich lather without the potential irritation of other surfactants. Because the molecular size of SCS is larger it doesn't penetrate the skin or the mucous membranes, so can't cause skin irritation. Happy days!

ARE THE ALUMINIUM TINS RECYCLABLE?

Yes they are quick and easy to recycle, They can be reprocessed again and again without loss of quality. In fact aluminium is actually a more sustainable material than cardboard and the production of aluminium is one the most environmentally friendly processes around. 

IS YOUR BATH BOMB & SOAP PACKAGING RECYCLABLE?

Yes our bath bombs and Soaps are wrapped in a recyclable plastic film that can be recycled either kerbside or at recycling stations that accept low-density polyethylene (LDPE) - ID code 4.
We use this form of protection to help protect them from damage during transit as well as keeping them at their best while being stored.
As always though we are constantly looking for better solutions and methods to reduce and improve our packaging.

 

ARE YOU SHAMPOO BARS PARABEN FREE?

Yes our shampoo bars are entirely paraben free!

IS THERE A TRANSITION PERIOD WITH YOUR BARS?

For most of our customers there is no transition period any no need for ACV, but everyone is different.

DO I NEED A CONDITIONER?

Shampoos bought in chain stores often contain synthetic ingredients that are drying to the hair and require a conditioner to replenish the hair and scalp.

Our shampoo bars are formulated with hair moisturising oils that won't strip the natural oils from your hair or scalp. You may find that conditioner isn't necessary, however our bars are not a "2in1 bar". Don't worry though, If you still feel like you need to condition we have you covered with our Shine On conditioner bar! 

ARE YOU SHAMPOO BARS SAFE FOR COLOUR TREATED HAIR?

Our shampoo bars are free of sulfates and detergents so your hair colour should be safe. However, everyone's hair is different and there are so many different coloring products out there, it's always a good idea to do a strand test first just in case.

WHICH SHAMPOO BAR WOULD YOU RECOMMEND FOR A SENSITIVE SCALP?

Easy the unscented bar is the one for you as you won't have to worry about fragrance or essential oils.

ARE YOU SHAMPOO BARS SUITABLE FOR CURLY HAIR?

Yes! our shampoo bars are great for curly hair. Ours are formulated to work beautifully with any hair type.

HOW LONG WILL ONE BAR LAST?

That depends largely on how often you use it and how long your hair is. Typically one bar replaces about 1-2 bottles of liquid shampoo. Also it's important to leave you bar on a soap dish or somewhere where it has good drainage.

HOW ARE YOU SHAMPOO BARS IN HARD WATER?

The usual rule of thumb is the harder the water the less lather you get with any products. However our customer feedback has been quite positive, saying that our bars lather quite well and rinse out well in hard water.